❓ Frequently Asked Questions
67abc's Complete FAQ Guide
From cricket betting to withdrawals, account verification, and security — find detailed answers to the questions asked most by players in Bangladesh.
To make your experience at 67abc smooth and enjoyable, we have organised the most important questions into five categories below — cricket betting, withdrawals, account verification, deposits, and security. Every answer is written directly and clearly so you can find the right information quickly. If you cannot find the answer to your question here, our 24/7 support team is always ready to help.
Category 1 Cricket Betting
If a match is declared no-result due to rain or any other reason and the required overs are not completed, your full stake is generally refunded. However, conditions may vary across different markets — always read the market rules carefully before placing a bet. You can find full details on the Terms and Conditions page.
Popular cricket markets at 67abc include Match Winner, Toss Winner, Top Batsman, Top Bowler, First Wicket to Fall, and over-by-over run markets. Special markets are also available for T20, BPL, and ICC events. For example, in a Bangladesh vs India match you can also bet on the run total for any innings.
In live in-play betting, odds change continuously while the match is in progress. Odds are updated after every ball, when a wicket falls, or after a boundary. On 67abc's live betting interface you can see real-time updates and place bets at any moment, though you must confirm your bet within a set time limit.
An accumulator bet (or acca) combines multiple selections into a single bet. If every selection is correct, the odds multiply, so the potential payout is much higher. However, if even one selection is wrong, the entire bet is lost. 67abc lets you build accumulator bets by combining cricket and other sports markets.
In certain situations — such as just before a match starts, during a DRS review, or after a significant event — betting may be temporarily suspended. This is a normal process to ensure accurate odds. Betting resumes shortly afterwards.
Category 2 Withdrawal Questions
Yes, 67abc's withdrawal process runs 24 hours a day, 7 days a week. Whether it is night or a holiday, funds typically reach your bKash, Nagad, or Rocket within 10 to 45 minutes. Bank transfers may take a little longer due to the bank's own processing time.
The standard processing time for withdrawals at 67abc is 10 to 45 minutes. Withdrawals via bKash, Nagad, and Rocket are completed within this range. Bank transfer times may be slightly longer depending on the bank. The minimum withdrawal amount is ৳1,000.
A "Pending" status means your request is being processed. If it remains in that state for more than 45 minutes, contact the support team via live chat. They will verify the status of your request in real time and take the necessary steps.
Yes, but you must first meet the wagering requirement. The wagering requirement for 67abc's welcome bonus is 10 times the bonus amount. For example, if you receive a ৳1,000 bonus, you need to place a total of ৳10,000 in bets before winnings from that bonus become withdrawable. Wagering is calculated on the bonus amount only — your deposit is not included.
It is generally better to wait for one request to be processed before sending the next. However, if your account has sufficient balance, some methods may accept multiple requests. Contact us via live chat or at [email protected] to confirm.
Category 3 Account Verification
67abc accepts a National ID Card (NID), a valid passport, or a driving licence for account verification. The document image must be clear and legible, and the document should not be expired. A screenshot of the relevant mobile banking account or a bank statement may also be required to verify your payment method.
Verification is most commonly requested at the time of your first large withdrawal. It may also be required at any time if unusual activity is detected on your account or for security reasons. Submitting your documents in advance for an active account will make things easier later on.
If your document is rejected during the verification process, first read the reason for rejection carefully. Common reasons include a blurry image, an expired document, or a name mismatch. Take a clear, legible photo and re-submit it. If the issue persists, contact us via live chat or at [email protected].
All documents you submit to 67abc are protected with SSL encryption. Your information is used solely for verification purposes and is never shared with third parties. You can find full details about our data storage practices on the Privacy Policy page.
Once verification is complete, your account will be marked as fully verified. This may increase your withdrawal limits and reduce the likelihood of encountering additional checks for large withdrawals. Once verified, you do not need to submit documents again.
Category 4 How to Make a Deposit
The minimum deposit at 67abc is ৳500 for every payment method. This applies to bKash, Nagad, Rocket, and bank transfer alike. To qualify for the welcome bonus, simply deposit ৳500 or more on your first deposit.
To deposit with Nagad at 67abc, first log in to your account and go to the Cashier section, then select "Nagad". Send the specified amount to the number shown using the Nagad app, then enter the transaction reference number on the site. Your account balance will be updated shortly.
67abc does not charge any deposit fees. However, your mobile banking service (bKash, Nagad, Rocket) may apply their own send-money charges — these are determined by that service's own policy. For bank transfers, the relevant bank's transaction fees may apply, such as those of Dutch-Bangla Bank, BRAC Bank, or Islami Bank.
First, wait a few minutes, as there can occasionally be a brief delay due to network issues. If the amount is still not credited, contact us via live chat or at [email protected] with a screenshot of the transaction and the transaction ID. The support team will verify it promptly and update your account.
Yes, when you deposit ৳500 or more for the first time at 67abc, a 100% first-deposit bonus of up to ৳15,000 is added automatically. For example, a ৳1,000 deposit gives you a ৳1,000 bonus — total balance ৳2,000. Once you meet the 10x wagering requirement (on the bonus only), your bonus winnings become withdrawable.
Category 5 Stay Safe
Change your password immediately and log out the device or location from which the suspicious login occurred. Then notify 67abc support via live chat so they can add extra protection to your account. Acting quickly can help you avoid potential losses.
Yes, all data transfers at 67abc are secured with SSL (Secure Socket Layer) encryption. Your personal information, payment data, and transaction details are all sent through encrypted channels. This ensures that no third party can read or steal your information.
Always verify the 67abc.lat URL in your address bar. Fake sites often use similar-looking domains (such as 67abc-bd.com, 67abcc.lat, etc.). Check for "https://" and the padlock icon in your browser. Instead of clicking unknown links to access the site, type the address directly into your browser or use a bookmark.
No, never. No 67abc employee or representative will ever ask for your OTP, bKash PIN, Nagad PIN, or Rocket PIN. Anyone asking for this information is attempting fraud. Disconnect immediately and inform our support team. Stay alert to this type of scam.
A strong password should have at least 8 to 12 characters, including uppercase and lowercase letters, numbers, and special characters (!, @, #, $). Do not use your 67abc password anywhere else, and change it regularly. Do not use your date of birth or mobile number as a password.
Need more help?
Our support team is always here
If the questions and answers above have not resolved your issue, do not worry — 67abc's support team is available 24 hours a day, 7 days a week in both Bengali and English to help you.
Live Chat — 24/7
[email protected]
Log in to the site and click the live chat button on the screen — you will get an answer to any question within minutes.